Euroroad OÜ (registry code 12684251)
PRIVACY POLICY
Processed personal data
– name, phone number, e‑mail address;
– bank account number;
– service cost and payment‑related data (purchase history);
– purchase date, service details, quantity, client data;
– IP address and other network identifiers when using the website.
Purposes of processing
Personal data are used to manage orders and reservations, provide customer support, process refunds, analyse customer preferences, and ensure proper functioning of the booking system.
Legal basis
– performance of a contract with the customer;
– fulfilment of legal obligations (accounting, consumer disputes);
– customer consent.
Recipients
Data may be shared with customer support and technical service providers, payment service providers and accounting services.
Security and access
Only authorised employees and partners of Euroroad OÜ have access to personal data. Technical and organisational measures are implemented to protect data.
Access, correction and deletion
Requests must be submitted via e‑mail: mok.puhkemajad@gmail.com
Responses are provided within 1 month.
Retention
– purchase history without account: 3 years;
– dispute‑related data: until expiry of claims;
– accounting data: 7 years.
Data portability
Requests for data transfer are answered within 1 month.
Dispute resolution
Disputes are resolved through customer support. Supervisory authority: Estonian Data Protection Inspectorate (info@aki.ee).
COOKIE POLICY
The Euroroad OÜ website uses cookies:
– essential cookies (site functionality);
– analytical cookies (usage statistics);
– functional cookies (user preferences).
Users may disable cookies in their browser settings, but this may affect site functionality